Legal Document

sv555 Terms & Conditions

Please read our complete terms and conditions carefully before using this platform. They define the rights and responsibilities of both you and us.

Last updated: January 2026  |  21+

Table of Contents

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1

General Information

Introduction & Acceptance

These terms and conditions ("Terms") govern the use of the sv555 platform and all associated services. When you register, log in, or use any service on sv555, you are considered to have accepted all provisions of these Terms.

sv555 is an online betting and casino platform that provides entertainment gaming services for users in Bangladesh. Our platform operates using SSL encryption and follows fair play policies. These Terms constitute a legally binding agreement.

Important: These Terms may be updated regularly. The latest version will always be available on this page. Continued use of the platform means you have accepted the revised Terms.

These Terms are written in Bengali and apply to users in Bangladesh. If any clause is unclear, sv555's interpretation shall be considered final.

2

Registration

Account Registration

2.1 Registration Conditions

  • Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be cancelled.
  • All information provided at the time of registration must be accurate, complete, and up to date. Providing incorrect information may result in account suspension.
  • Keeping the account password confidential is the user's own responsibility. Passwords must not be shared with third parties.
  • If any suspicious activity is noticed on the account, our support team must be informed immediately.
  • Accounts are non-transferable — they may not be given to or used by anyone else.

2.2 Identity Verification (KYC)

sv555 reserves the right to verify a user's identity when required. Identity verification documents may be requested before a withdrawal request is processed. A national identity card or equivalent document may be required for verification.

Warning: Opening an account in someone else's name or under a false identity is strictly prohibited. If such an account is found, all balances will be forfeited.
3

Eligibility

Age Limit & Eligibility

Users must be 21 years of age or older to use the sv555 platform. Protecting minors from gambling is one of our highest priorities.

  • For users aged 21 and above only. By registering, you declare that you meet this age requirement.
  • sv555 may request age verification documents at any time and may restrict the account until verification is complete.
  • If it is proven that a minor has opened an account, all deposits and winnings will be forfeited and the account will be permanently closed.
  • It is the responsibility of parents or guardians to ensure that minors cannot access this platform.
4

Financial Transactions

Deposits & Withdrawals

4.1 Deposit Rules

  • The minimum amount to deposit on sv555 is ৳200 (the same for every method).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay.
  • The deposit account must be in the name of the registered user. Deposits from third-party accounts will not be accepted.
  • Deposits are generally credited to the account instantly. If there is any delay, please contact the support team.

4.2 Withdrawal Rules

  • The minimum withdrawal amount is ৳800.
  • Standard withdrawal processing takes 10–45 minutes.
  • Before requesting a withdrawal, make sure the bonus wagering requirement has been met.
  • Withdrawals will be sent to the same payment method used for the deposit.
  • Withdrawals may be delayed if identity verification has not been completed.
  • If fraud is suspected, the withdrawal process will be put on hold pending an investigation.
Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit via this method is also ৳200 and the minimum withdrawal is ৳800.
5

Promotional Offers

Bonuses & Promotional Offers

5.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit — up to a maximum of ৳8,000. Example:

  • Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
  • Deposit ৳18,000 → ৳8,000 bonus (maximum limit) → total balance ৳26,000.

5.2 Wagering Requirements

A 25x wagering requirement must be met before the bonus amount can be withdrawn. Wagering is calculated based on the bonus amount only — not on the deposit amount.

Example: ৳1,000 bonus × 25 = winnings from the bonus can be withdrawn after placing ৳25,000 in bets.

5.3 General Bonus Rules

  • The welcome bonus applies once per account only.
  • If a withdrawal is made before the bonus wagering requirement is met, the bonus and any winnings derived from it will be cancelled.
  • sv555 reserves the right to modify or withdraw any bonus offer at any time.
  • Using multiple accounts to claim bonus benefits is strictly prohibited.
  • Each promotional offer may have its own conditions — reading them before accepting an offer is mandatory.
Warning: If bonus abuse or an attempt to exploit system loopholes for unfair advantage is detected, sv555 reserves the right to cancel that account's bonuses and winnings.
6

Game Rules

Gameplay & Betting Rules

All games available on sv555 are operated by third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt). Each game's own rules apply.

6.1 General Betting Rules

  • The account must have sufficient balance before placing a bet.
  • A bet that has been confirmed cannot be changed or cancelled.
  • If a game is interrupted due to a technical error, the bet for that round may be cancelled and will be automatically refunded.
  • Sports betting market outcomes will be determined in accordance with the game provider's rules.
  • In live casino games, the dealer's decision is final.

6.2 Technical Issues

sv555 is not responsible for game losses caused by internet disconnection or device problems. If an abnormal amount is displayed erroneously due to a technical or software error, that payment will be considered invalid and sv555 reserves the right to recover that amount.

7

Restrictions

Prohibited Activities

Any of the following activities are strictly prohibited. Violating these prohibitions will result in the account being immediately closed and all balances being forfeited:

  • Using the platform for money laundering or any other illegal financial activity.
  • Using computer programs, bots, or automated software to place bets.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Harassing, intimidating, or behaving inappropriately toward other users.
  • Creating multiple accounts to claim bonuses or promotional benefits more than once.
  • Using fraudulent payment information or forged documents.
  • Attempting to gain unauthorised access to another user's account.
  • Claiming funds improperly through chargebacks or payment disputes.
8

Data Protection

Security & Privacy

sv555 uses industry-standard SSL encryption technology to keep your personal information secure. We do not sell your personal information to any third parties.

8.1 Your Responsibilities

  • Always keep your login credentials (username and password) confidential.
  • Always log out after using a public or shared device.
  • If you notice any suspicious activity on your account, report it immediately to [email protected].
  • Change your password regularly and avoid easily guessable passwords.

8.2 sv555's Responsibilities

  • Your financial transaction data is transmitted through encrypted channels.
  • Our servers undergo regular security checks.
  • Personal information is stored and processed in accordance with our privacy policy.

Read our privacy policy to learn more.

9

Security Measures

Responsible Gaming

sv555 places the highest importance on responsible gaming. Gambling is for entertainment — not as a source of income. We encourage users to play safely and within their limits.

  • If you feel that gambling is having a negative impact on your life, take a break immediately.
  • Set your budget before playing and do not exceed that limit.
  • sv555 offers the option to temporarily pause or permanently close your account upon request.
  • Contact our support team to set deposit limits.

Visit our responsible gaming page for detailed guidance.

10

Account Management

Account Suspension & Closure

10.1 Closure by the User

Any user may request to close their account at any time. To make a request, email [email protected]. Any valid withdrawal requests will be processed before the account is closed.

10.2 Suspension or Closure by sv555

sv555 reserves the right to suspend or permanently close an account without notice for any of the following reasons:

  • Violation of any clause of these terms and conditions.
  • Suspicion of fraud, deception, or illegal activity.
  • A need for investigation under anti-money laundering regulations.
  • Operating multiple accounts.
  • Bonus abuse or system manipulation.
  • Failure to cooperate with identity verification.
If an account is closed due to a rule violation, all bonus balances and winnings derived from bonuses will be forfeited. Only legitimately deposited and earned principal balances (subject to wagering requirements being met) may be returned.
11

Legal Matters

Limitation of Liability

sv555 bears no liability for the following:

  • Loss of games due to internet disconnection or issues with the user's device.
  • Transaction delays caused by service disruptions from third-party payment gateways (bKash, Nagad, Rocket, Upay).
  • Technical errors or bugs from third-party game software providers.
  • Service outages due to force majeure events (natural disasters, cyberattacks, government restrictions, etc.).
  • Losses arising from the user's own mismanagement of their password or login credentials.

11.1 Dispute Resolution

If a dispute arises over any matter, please contact our support team first. Support email: [email protected]. Our team provides support in Bengali and English 24/7. sv555's decisions are final and will apply fairly to all users.

12

Amendments

Changes to Terms

sv555 reserves the right to amend these terms and conditions at any time. We will post a notice on the platform before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

The latest terms and conditions will always be available on this page. Keep an eye on the "Last Updated" date at the top of the page.

If you have any questions about these terms and conditions, contact us at: [email protected]. Our support team is available 24 hours a day, 7 days a week to assist you.

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FAQ

Q&A on Terms and Conditions

You must be at least 21 years old to use sv555. This platform is for users aged 21 and above only. By registering, you declare that you meet this age requirement. sv555 may request age verification documents at any time.

The minimum deposit on sv555 is ৳200, and this applies to all payment methods — bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳800.

The welcome bonus wagering requirement is 25x, and it is calculated on the bonus amount only — not on the deposit amount. Example: if you deposit ৳1,000 you receive ৳1,000 as a bonus. Before withdrawing that ৳1,000 bonus, you must place bets totalling ৳1,000 × 25 = ৳25,000.

On sv555, standard withdrawals are processed within 10 to 45 minutes. However, withdrawals may be delayed if identity verification has not been completed or if fraud is suspected.

Creating multiple accounts, fraud, money laundering, bonus abuse, using bots, or failing to cooperate with identity verification — any of these gives sv555 the right to suspend or permanently close your account. If an account is closed due to a rule violation, all bonus balances will be cancelled.

For any dispute or complaint, use our 24/7 live chat or email us at [email protected]. Our support team provides service in both Bengali and English.